Within society, we choose to relate with others based on what we see.  For example, teenagers are often drawn to groups of people that look like them.  Next, we are influenced by what we hear, often choosing to listen to others who speak the same language or in the same way we do.  Another thing […]

Actions always speak louder than words.  The ultimate and most effective form of communication is leadership by example.  When we show our very best by demonstrating respect, cooperation, courtesy and love for others, we are likely to awaken admiration in others.  When others see our high standards of behavior and then try to emulate us, […]

  The form of communication we’re most familiar with is speech.  Every day we practice verbal communication.  As with everything else, verbal communication begins within ourselves. There are positive and negative things we can say to ourselves.  We must keep in mind that it is always up to us to decide what to say to […]

There are 4 basic kinds of active listening responses: reflective, probing, supportive and advising.  Reflecting is repeating the message we heard to make sure we fully understood what the speaker meant.  Probing is when we ask or more information; usually by asking questions.  Supportive responses are when the listener relates to the speaker or their […]