There are 4 basic kinds of active listening responses: reflective, probing, supportive and advising.  Reflecting is repeating the message we heard to make sure we fully understood what the speaker meant.  Probing is when we ask or more information; usually by asking questions.  Supportive responses are when the listener relates to the speaker or their […]

Listening is perhaps the most important piece of communicating.  Great speakers have always been great listeners.   The famous philosopher Socrates said that the person who listens is the person who controls the discussion.  If we consider that we are all born with two ears and one mouth, it makes sense to conclude that we’re meant […]

The first level of communication involves how we see ourselves, others, our community and the world.  Visual communication is a form of communication without speaking.  We must remember that sight is perhaps the sense that we rely on the most.  For that reason, our appearance becomes very important in dealing with people.  We can improve […]

There are 4 distinct levels of communication. This 1st is LOOK. This is not just how we see others around us, but how we see ourselves, as well as how others see us! The 2nd is LISTEN. Great speakers have always been great listeners. We must know the difference between hearing and listening The 3rd […]